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From Employees to Bosses

As an employee, is there any chance for you to be a Boss without running your own business?  I'm not talking about joining a network marketing company or doing a business part-time. I am talking about You staying on as an employee and yet you become the Boss of your employer.  This is now   possible.

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How to Prevent Self-Sabotage with Sun Tzu Art of War

We all know it, we often self-sabotage our own success without us knowing it. Sun Tzu in the Art of War said that war is inevitable, and the biggest war we fight is within ourselves. But to win over ourselves is not the way, for winning is expensive too. He advocates winning at the strategic level

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How to Avoid the Traps of Happiness

Are you happy now?  As a full-time Coach and Trainer since 2001, I have come across many people who are not happy because they told me that they are not getting anywhere in their career and life. On the other hand, I too met a few businesspeople who earn more than a million dollars a year complaining to me that they envy other people’s happiness. Jack Ma, one of the richest Chinese in the world that founded and owned Alibaba, revealed in public videos that he is pretty unhappy now and was the happiest when he was struggling in building up his business.

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SALES AND CUSTOMER SERVICE POWER

Start Date:
Jul 27, 2017, 09:00
Finish date:
Jul 27, 2017, 17:00
Code:
S012
Price:
398.00 SGD

Description

SALES AND CUSTOMER SERVICE POWER

Combine Excellent Customer Service with Sales Strategies and Achieve Unbelievable Sales

 

Date: 27 July 2017 Thursday 9 am to 5 pm
 
Venue : The Plaza 02-346 7500A Beach Rd   
 
Fee: $298 each, $199 each for 2 and above, $149 each for 5 and above (with PIC 40% grant)
 
Your team has been working very hard and your company products and services are quite well accepted in the market. Your company has also invested heavily in marketing and systems. Yet you find it a challenge to keep up with the ever rising customer expectations and sales targets.
 
Make no mistake: all sales activities must have power or you will lose business to your competitors. Whether you are new or experienced in sales, if you too want to make this year the best of your career, come for this high impact 1-day course...Sales Power...
 
Power-packed Contents Include:
  1. Problem with Most Salespeople: Lack of Service
  2. Problem with most customer service and technical support staff: never sell
  3. How to Achieve Unbelievable Results when you combine customer service with sales
  4. The Five Most Elements in Sales - Prospecting, Marketing, Selling, Transactions and Wallet-Share
  5. How to Double Your Sales by just 10% Increase in Each Line and top 25 Strategies
  6. Top 10 Customer Service Strategies on the 5 Ways
  7. The Sales Process from Needs to Closing 
  8. Service From the Heart: what it Means using the Law of Connection
  9. Overcoming Objections in 15 Key Ways and another 68 methods
  10. Dealing wth Service Challenges
  11. Jeffrey Fox Power of Dollarization
  12. Ladder of Loyalty from Suspects to Raving Fans
  13. The Ultimate in Sales: Transform Your Customers' Live
 
Bonus: Sure-win Scripts to Close Every Sale and Service Customers
 

Benefits:

  1. Higher Sales without Lowering Your Price
  2. Better Service without Increasing your Cost
  3. More Motivated Team without Increasing their Pay
  4. Higher Profits and Happier Team without Fuss
 
*** This course qualifies for PIC (Productivity & Innovation Credit), where you can get 60% Grant. 
 

For Who to Attend:

  1. Managers and Directors in Customer Service and Sales
  2. Executives in Sales, Bus. Dev. and Sales
  3. All Support Functions Executives and Managers
  4. Self-employed people in Insurance, Banking and Real Estate
  5. Retail Industry personnel
 

These are what some of our clients and past participants have to say:

Interesting and refreshing, a wake-up call. I now know how to get more sales without incurring higher cost. AndyTheCoach at www.asiatrainers.com is the best in this topic!
David Lum, GM, Francois Marine Pte Ltd
 
I learnt about how to identify gaps and capture opportunities for growth. Thank you AsiaTrainers.com and your 368 strategies!
Patrick Koh, Manager, Leong Hin Foods Pte Ltd
 
Learning about AndyTheCoach concepts and strategies has helped me to increase my sales by 41%. I have attended 12 courses this year!
Wan Siew Onn, Sales Director of a software company
 

Profile of Asia Coaching Training

Sales Coach Andy Ng has 29 years experience: He started doing business at the age of 5. Since 1996, Andy has trained over 81,413 people in 15 countries. His Magnetic Selling DVD and e-book SUN ZI FOR SALES have sold hundreds of copies in 5 countries. Asia Coaching Training was, from 2001-2007, the licensee for Action International in Singapore. The clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia. Visit our blog at www.andyngtrainer.blogspot.sg and see him in action at www.youtube.com/AndyNgCoach
 

Enquiries:

Ms Idah at 6225-1784 or Andy at 8201-4347 Email to hpa88@singnet.com.sg.

Book the course: SALES AND CUSTOMER SERVICE POWER

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Testimonials


I rate Andy and his team at Asia Trainers full 10 points. What I like about is his vivid examples and the clever use of videos to illustrate the points.
Tan B H, Director, HarnessPotential Associates Pte Ltd
Has been able to let me see things from my clients’ point of view. Makes me understand that sales is more than selling and that after sales service is just as important.
Radiyan Yahya, Prudential Assurance Co. S’pore Pte Ltd.
I had learnt about the techniques of approaching my customers. It has also given me self motivation to promote my products effectively and systematicaly. I like most is to always bring my sales kit along or to be prepared for presentation when meeting customers.
Lawrence Low, Sales & Marketing Manager, IV-X International Pte Ltd
I understand that times are different, in the past most people buy on price and sell on price. Hard selling was quite popular, however, after today, I realize that “probe selling” seems to be a better and easier way to sell.
Christopher Chng, Raydent Supplies (S) Pte Ltd
To reflect and also to take a step back to review on our plans and processes. I think sometimes we are all too overwhelmed to list sales numbers and might not be doing the right things. I rate this seminar 8 points out of 10
Wendy Tan, Asst Sales Manager, Citibank, North America

Turning Knowledge to Profits

About Us

Asia Coaching Training history started in 1996 when its founder Andy Ng was invited to train stockbrokers-to-be in financial analysis.  We were, from 2001 to 2007, the local franchisee for ActionCOACH, the world's no. 1 business coaching firm with offices in 23 countries.  Now we licensed our programs outside Singapore.
 

To-date, Asia Coaching Training has trained over 81,131 people in 14 countries including Singapore, Malaysia, China, Australia, Taiwan and Indonesia. We have over 81 training topics covering 3 main areas: Sales (include Marketing and Customer Service), Management and Employeeship Skills.
 

Our one-to-one and group coaching services have produced tangible results for our clients.  One client that has worked with us since May 2003 and is still going strong now. This client has seen its annual sales increased from S$2.2 million to S$7 million in 2008. 

Some of the clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia.