Articles
From Employees to Bosses
As an employee, is there any chance for you to be a Boss without running your own business? I'm not talking about joining a network marketing company or doing a business part-time. I am talking about You staying on as an employee and yet you become the Boss of your employer. This is now possible.
Read more ...How to Prevent Self-Sabotage with Sun Tzu Art of War
We all know it, we often self-sabotage our own success without us knowing it. Sun Tzu in the Art of War said that war is inevitable, and the biggest war we fight is within ourselves. But to win over ourselves is not the way, for winning is expensive too. He advocates winning at the strategic level
Read more ...How to Avoid the Traps of Happiness
Are you happy now? As a full-time Coach and Trainer since 2001, I have come across many people who are not happy because they told me that they are not getting anywhere in their career and life. On the other hand, I too met a few businesspeople who earn more than a million dollars a year complaining to me that they envy other people’s happiness. Jack Ma, one of the richest Chinese in the world that founded and owned Alibaba, revealed in public videos that he is pretty unhappy now and was the happiest when he was struggling in building up his business.
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7 Ways to Earn Money on Your Spendings
People all over the world realize that with inflation, their income cannot keep pace with their spendings. As a result, they are getting poorer. At Asia Trainers, we teach people to be financially intelligent, one of the ways is to earn money on your spendings. But I am not talking about spending for the sake of getting savings, I am talking about your usual spendings where you can earn cash backs or save money. How?
Read more ...No Objections Selling
Many sales training in Singapore and Asia teach people how to overcome sales objections. There was one international sales trainer who taught me the 'best' responses to sales objections. To me Andy ng and our company Asia Trainers, we find objections to be a waste of time. We don't teach people overcome sales objections. Instead we teach how to sell with no objections...
Read more ...BMW Way to Close Every Sale
We know BMW is a best-selling car. Not many people know that BMW has an unique way of selling, we called it Buy-from-your-prospects, Make-money-for-them and Wait-for-them-to-ask-questions. If you follow these simple 3 steps, you can close every sale with no buyers' remorse
Read more ...SERVICE POWER WITH SUN TZU
- Start Date:
- Aug 10, 2017, 09:00
- Finish date:
- Aug 10, 2017, 12:30
- Code:
- S53
- Price:
- 199.00 SGD
Description
SUN TZU service power
HOW TO MODERNIZE YOUR CUSTOMER SERVICE WITH AN ANCIENT MILITARY CLASSIC
- Firstly, 'enemy' here refers to not your enemy but your customers, both internal and external.
- Secondly, 'Take the enemy state whole and intact' means you must serve your customers wholly not just with your company's policies and procedures, but also with your hearts and souls.
- Thirdly, 'To win without fighting' in customer service is to serve your customers without having to fight with your own internal organization. Specifically, customer service should not be at the expense of your company's profits.
- Fourthly, a service provider is at his best when his customers hardly know that he serves them. This is because he has served them without serving, as he puts service to others as his highest purpose and that's why he never feels the strain of serving customers.
- Sun Tzu Art of War 孙子兵法 simplified and clarified: myths and truths of this book and its author Sun Tzu
- Two pillars of Chinese wisdom: Wu Wei and Humility and how to apply them in your customer service
- How knowing Art of War will help you in your daily service
- Applying the Sun Tzu 5 Elements of Mission, Climate, Ground, Head and Methods to your service
- How to 'Know Yourself Know Others' by knowing the different DISC types of customers and how to serve them
- EngainEngagingmers with Sun Tzu Art of Deception
- Dealing with difficult customers using Sun Tzu's Fire and Spies Strategies
- Using The 36 Stratagems 三十六计 of straight and odd ways in dealing with customer issues
- The ultimate in Sun Tzu Art of War: Take the entire nation of body, mind, heart and spirit
- Service Recovery with Sun Tzu Terrain strategies
BENEFITS:
- Higher Sales without marketing cost
- More sales without dropping your price
- Attract the right sales team
- Higher Profits and Happier Team without Fuss
FOR WHO TO ATTEND:
- Managers and Directors in Marketing and Sales
- Executives in Sales, Bus. Dev. and Sales
- All Support Functions Executives and Managers
- Self-employed people in Insurance, Banking and Real Estate
- Retail Industry personnel
THESE ARE WHAT SOME OF OUR CLIENTS AND PAST PARTICIPANTS HAVE TO SAY:
PROFILE OF ASIA COACHING TRAINING
ENQUIRIES:
Book the course: SERVICE POWER WITH SUN TZU
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About Us
Asia Coaching Training history started in 1996 when its founder Andy Ng was invited to train stockbrokers-to-be in financial analysis. We were, from 2001 to 2007, the local franchisee for ActionCOACH, the world's no. 1 business coaching firm with offices in 23 countries. Now we licensed our programs outside Singapore.
To-date, Asia Coaching Training has trained over 81,131 people in 14 countries including Singapore, Malaysia, China, Australia, Taiwan and Indonesia. We have over 81 training topics covering 3 main areas: Sales (include Marketing and Customer Service), Management and Employeeship Skills.
Our one-to-one and group coaching services have produced tangible results for our clients. One client that has worked with us since May 2003 and is still going strong now. This client has seen its annual sales increased from S$2.2 million to S$7 million in 2008.
Some of the clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia.