Articles

How to Avoid the Traps of Happiness

Are you happy now?  As a full-time Coach and Trainer since 2001, I have come across many people who are not happy because they told me that they are not getting anywhere in their career and life. On the other hand, I too met a few businesspeople who earn more than a million dollars a year complaining to me that they envy other people’s happiness. Jack Ma, one of the richest Chinese in the world that founded and owned Alibaba, revealed in public videos that he is pretty unhappy now and was the happiest when he was struggling in building up his business.

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Customer Service with Sun Tzu Art of War

How do you apply Sun Tzu Art of War, a 2,500 military classic, to modern day customer service?  Indeed many concepts can be applied, the key is to first understand the essence of the Art of War, which is to fight to win, not win to fight. Art of War is also about win without fighting, not win with fighting...

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A Super App that Combines the Functions of 13 Apps

Everyone uses WhatsApp, and people that use WeChat knows that WeChat is more than WhatsApp. WeChat is a super app, it combines the functions of 12 apps: Facebook, Twitter, Blogger, Youtube, Instagram, Wordpress, Paypal, E-Bay, Slideshare, Udemy, WhatsApp and Messanger. No wonder WeChat has become the most valuable component of Asia’s most valuable company, Tencent Holdings.

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Use of Mobile Phones During Training Are Permitted

Most trainers will ask their students to not use their mobile phones during training. Not for us at Asia Trainers. Our Chief Trainer Coach Andy Ng does the opposite: we require all our students to continue using their smartphones as follows:

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One Belt One Road and You

China's "One Belt, One Road" initiative aims to link the economic circles in East Asia and Europe, connecting China – on land and over water – to partners in Asia, Europe and Africa. Chinese President Xi Jinping first introduced the concept in 2013 during a visit to Kazakhstan. 

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